Befriending Group Coordinator: Job description



 Post:                          Befriending Group Coordinator

 Location:               Mossley Hill

 Based at:                St Matthew & St James Liverpool


Employed by:          Mossley Hill Linking Lives

 Responsible To:     Jan McLoughlin

 Hours of Work:       8 hours per week       

 Salary : £10 per hour

 Initially a fixed term contract of three months with possibility of a longer contract depending upon funding . The role will commence 1st September.                                 



  • To be responsible for the day to day safe operation of Linking Lives ensuring that clients, staff and volunteers are well supported and equipped.
  • To provide strategic direction to Mossley Hill Linking Lives in order to reach the agreed aims objectives and outcomes.



  • Ensure the safe and thorough assessment and allocation of Link Friends with suitable volunteers
  • Ensure that volunteers receive the necessary support and supervision to flourish within their roles.
  • Coordinate any fund-raising activities through grant applications and other methods
  • Oversee the safeguarding, data protection and legal aspects of the scheme with advice from Linking Lives
  • Ensure that policies and procedures are circulated to and followed by all staff and volunteers
  • Liaise with statutory agencies and other voluntary organisations to ensure suitable referrals are maintained and that the scheme is meeting identified needs.
  • To work with the Steering Group in addressing ongoing issues and agreeing future strategy
  • Assess and develop new opportunities for projects which contribute towards the aims and objectives of the scheme
  • Liaise with Linking Lives UK and other local/ national charities in order to remain up to date with national and local developments
  • Maintain an overview of the scheme and its activities, including its financial viability, and ensure that volunteers and any staff are kept regularly and fully informed.
  • Oversee the training programme for volunteers and any staff
  • Coordinate a programme of monitoring & evaluation of all aspects of the scheme in order to meet any funding requirements


  • Carry out presentations to local groups in order to raise the profile of the scheme
  • Ensure that all volunteers are properly vetted by obtaining references and DBS checks and these are kept up to date
  • Maintain accurate records in accordance with data protection requirements.
  • Compile and return Linking Lives monthly reports and necessary monitoring reports to grant-making bodies and other interested parties
  • Ensure compliance with the Linking Lives UK Agreement and Linking Lives Operations Manual
  • Compile and produce necessary publicity material ensuring that it is kept up to date and relevant
  • Oversee the management of the local website and any social media accounts
  • Develop and implement a funding strategy for the Scheme, writing fundraising applications and liaising with funders.

Skills required for this role

Good interpersonal skills – The role involves working with a wide variety of individuals and organisations including older people and their families, volunteers, statutory agencies (such as local authorities and health professionals) and voluntary organisations. As the ‘public face’ of the scheme, the coordinator will need to be confident and articulate in these settings and able to adapt accordingly. There are also likely to be circumstances requiring a level of diplomacy and sensitivity.

Computer literacy – Various records will need to be maintained on spreadsheets and documents/ publicity kept up to date and circulates as part of the day to day running of the scheme. It will therefore be necessary for the coordinator to be able to use Word, Excel and Powerpoint (or equivalent) to a reasonable level

Health/social care background

Whilst not absolutely necessary, there is an advantage to having a background in health/ social care. A knowledge of the systems involved in social care enables links to be built effectively with other local agencies and enables smooth processes to be developed.

Experience of working with older people

Past experience of working with older people is also beneficial as it enables the coordinator to understand the challenges and opportunities that can be faced.

Please apply to Janet McLoughlin by email: by 7th July 2017 with your CV and covering letter. Interviews will take place the week commencing 17th July.